Last Updated: 9/11/2024
Welcome to Down Under Supplies! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.
Down Under Supplies ("we," "us," "our") provides dropshipping services to customers worldwide. By placing an order with us, you agree to these Terms. We reserve the right to update or change these Terms at any time, and it is your responsibility to review them periodically.
All products are subject to availability. We make every effort to ensure that items listed on our website are in stock, but due to the nature of dropshipping, stock levels may vary.
Product Descriptions: We strive to provide accurate product descriptions, but we do not warrant that the descriptions are always accurate, complete, reliable, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
Pricing: All prices are listed in Australian dollar(AUD) and may change without notice. Prices may not include taxes, shipping, or other fees, which will be added at checkout.
Order Process: When you place an order with us, you are agreeing to buy the products as per our terms and conditions. Once an order is placed, we will send an email confirmation. Acceptance of your order is at our discretion.
Payment Terms: We accept cradit cards and Paypal. Full payment must be received before an order is processed and shipped.
Cancellations and Changes: Once an order is confirmed, it may not be modified or canceled. Contact us within 24 hours of placing an order if you need assistance.
Shipping Time: Estimated delivery times are provided during checkout and are only estimates. Actual delivery times may vary based on factors outside our control, including but not limited to customs delays and shipping carrier delays.
Shipping Fees: Shipping fees will be calculated at checkout and are non-refundable, except in cases of damaged or defective products.
Customs and Duties: International orders may be subject to customs fees and import duties. These fees are the responsibility of the customer.
Return Policy: Products may be returned for a refund or exchange within 30 days from the date of delivery if they are in new, unused condition. Some items may not be eligible for return, including personalized or final sale items.
Return Process: To initiate a return, please contact our customer service team at info@downundersupplies.com.au. Customers are responsible for return shipping costs, except for items that are defective or damaged upon arrival.
Refunds: Refunds are processed within 3 business days after receiving the returned product. Refunds will be credited to the original payment method used.
All content, including images, text, logos, and trademarks on our website, are the property of Down Under Supplies or our licensors. Unauthorized use of this content is prohibited.
To the fullest extent permitted by law, Down Under Supplies shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
Please refer to our Privacy Policy for information on how we collect, use, and protect personal data.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising out of or related to these Terms will be resolved in the courts of New South Wales, Australia.
If you have any questions about these Terms, please contact us at:
Down Under Supplies reserves the right to amend these Terms and Conditions at any time. Please check back periodically for updates.